深  圳 市 七 方 电 子 有 限 公 司

SHENZHEN QIFANG ELECTRONIC CO.,LTD.

深圳市龙岗区布吉罗岗路34号18栋3搂

3F, Building 18, No.34, Luogang RD, Buji, Long Gang, Shenzhen, China

Tel: 86-755-2857 8755      Fax: 86-755-2857 8765

Warranty terms

Shenzhen QiFang Electronic Co.,LTd always focus on improving our level of customer service, and have created this warranty terms & conditions for you. Any problem, please feel free to contact us.

1. We offer you one years warranty for all kinds of products which you buy from our company, from the purchase date on our products. You will receive an invoice shipped with your package.

2. If you send back the goods to us, you have to pay the shipping cost.

3. If the goods really need to repair or exchange, we will pay the shipping cost to delivery to you. If the returned product is found NOT DEFECTIVE, we will return the original working part to you at your expense for the return shipping costs.

4. If you decide to send us goods to recheck, we must have all cables, hardware and instructions that came with it.

5. Before you buy any items, please ensure that you have verified compatibility with your system by visiting our web site. We will not take any responsibility and will not accept returns for items purchased that are not compatible with your system configuration.

6. Our company will make good repair or at our option by replacement within one week after all relevant information has been given to the warranty number, arising from faulty design, material or purchased by you unless:

• The CCTV cameras has not been properly operated & maintained in accordance with instructions issued by us;
• The damage is due to use in conjunction with a non-our offered product
• The CCTV cameras has been repaired by anyone other than our company or our wholesale agent, this includes case change and the like.
• The CCTV cameras has been subjected to excessive physical force, tampered with, application of incorrect power adapter, or if any warranty void sticker on the product has been removed.
• The damage is due to liquid spills, immersion in liquid, excessive temperature or humidity.
• The damage is due to normal wear and tear.

7. The defective goods, or payment of the cost of such repair or replacement. We assume no liability for breach of warranty other than described above. In no event shall we are liable for indirect or consequential loss or damages loss or use or loss of profits resulting from any defeat.

8. All defective items being returned must be packed as if they were new and working. Failure to do so may invalidate the warranty. We are not responsible for goods that are damaged during shipment or misused/abused by the customer/carrier.

9. If warranty seal or sticker is broken or has been tampered with the product will no longer have any warranty, and we will no longer be liable for the repair or replacement of your product.

10. We will only be held responsible for warranty CCTV cameras which are purchased directly from our company with an order number. If you have purchased from reseller who has purchased from us, then contact your reseller to solve problem